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Conversation is an art that is starting to fall out of style.

In the short amount of time I've spent on this rock, I've come to learn a few fundamental truths. One I've observed is that conversation manners, or more specifically, the lack of, has atrophied. In all the time we spend on e-mail, text, or any number of different outlets for our thoughts and dreams, we've forgotten how to talk to each other.

Doing business is a conversation. It's a dialogue that combines numerous facets to form an entire, hopefully functional, business relationships between two parties. More often than not, I've noticed that much resentment builds from not being heard. Do I mean that everyone needs attention 100% of the time? No. But there is a clear time when being polite is easy, and its this comfortable lull that dulls our ability to formulate sharp, concise sentences to exchange from one another.

Wanna get more out of the people you talk to (business and personal)? Try these steps:

1. Shut the frick up and LISTEN. Do not talk over the person you are having a conversation with. Address them with constant eye contact, breaking only to mind minor things (a cough, an itchy nose, etc). They'll know that you're listening, and they'll be more apt to listen to you. Well, at least they should be.

2. Wait to talk. There are times when interruption is necessary, and sometimes inevitable. But for all other times, if you aren't talking and someone else is, don't wait for the exact second to say your piece. This folds in with tip number one, too: don't prepare what you're gonna say while they're talking- you won't be listening. Formulate an opinion after they are done.

3. Compromise. Conversation is an exchange between two people. Whether heated, jovial, or casual, this cannot be denied. With that fact in mind, don't be so quick to prove your point. Better yet, don't be stubborn either. Be willful. Be mindful. And pick your battles. Compromise is a beautiful thing if you can understand what the other person wants. Once you satisfy their needs in the business exchange, you can satisfy your own company's.

4. Ignoring isn't an Option. When talking with someone whose opinion may not matter, or perhaps they didn't understand something, you perhaps they are getting lost in the conversation between several individuals. Don't ignore. Ignoring people gets you labeled as such, and it's incredibly rude. Am I saying you need to write an essay and submit it before the conversation is over? No. But a little acknowledgement can go a long way.

5. Include Everyone (where applicable). If you are talking to a group of people, don't focus on who you think is the “key” individual. Addressing a group requires you to include the individuals of that group. Let your eyes scan the room. If they are asking a question politely, respond to them personally. If you are spouting out information that is pertinent to everyone you are addressing, then you should be trying to make eye contact with everyone. Conversation is more about consideration than anything else. Don't be a jerk.

Everyone likes a person with good manners and who is considerate and inclusive in their mannerisms and social interactions. Especially in business. It is essential to listen to your client's needs, and then provide a concise, honest solution that you can both benefit from.

Honesty and manners go a long way in this world. Are you ready to follow them?

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